Terms

Terms of Service

The rules for using the NRX Solution website, authentication experience, and compliance workflow platform.

Applies to
Website, login, and platform access
Audience
Customer organisations and invited users
Focus
Access, acceptable use, and service limits
01

Acceptance of Terms

These Terms of Service govern access to the NRX Solution website, login experience, and the compliance management platform made available to customer organisations and invited users.

By accessing the service, creating an account, or using any protected area of the platform, you agree to follow these terms and any reasonable policies or instructions presented inside the application.

02

Accounts and Access

Access is limited to authorised users who receive credentials directly from NRX Solution or from an organisation administrator using the platform on behalf of their company.

You are responsible for keeping your credentials confidential, using a strong password, and notifying your administrator promptly if you believe your account has been accessed without authorisation.

  • Do not share your login credentials with any other person.
  • Do not attempt to bypass authentication, role restrictions, or technical safeguards.
  • Use the platform only for legitimate business and compliance operations.
03

Acceptable Use

You may use the service only in a lawful manner and only for the internal business purposes for which your organisation has been granted access.

You must not misuse the platform in a way that interferes with system security, service availability, data integrity, or the rights of other users.

  • No reverse engineering, scraping, automated abuse, or unauthorised penetration testing.
  • No upload of unlawful, harmful, or infringing content.
  • No use of the service to impersonate another person or misrepresent authority.
04

Organisation Data

Your organisation retains responsibility for the documents, records, workflows, training materials, and other content entered into the platform by its users.

You confirm that your organisation has the rights and permissions required to upload, process, and manage that information through NRX Solution.

05

Service Availability and Changes

NRX Solution may improve, update, or modify the platform from time to time in order to maintain security, performance, and product functionality.

We may temporarily suspend access for maintenance, incident response, or security reasons when reasonably necessary to protect the service or customer data.

06

Intellectual Property

The platform, user interface, software, branding, and supporting materials remain the property of NRX Solution or its licensors, except for customer content that belongs to the relevant customer or data owner.

These terms grant a limited, non-exclusive, revocable right to use the service during an active subscription or authorised trial period.

07

Disclaimers and Liability

The platform is provided as a business software service and does not replace independent legal, audit, regulatory, or security advice tailored to your organisation.

To the maximum extent permitted by applicable law, NRX Solution is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the service.

08

Suspension and Termination

Access may be suspended or terminated if there is a material breach of these terms, a security risk, non-payment by the subscribing organisation, or unlawful use of the service.

Upon termination, access to the platform may end and any remaining data handling will follow the applicable customer agreement and privacy commitments.

09

Updates to These Terms

We may update these terms periodically to reflect product changes, legal requirements, or operational needs. The latest version published on this page will apply from its effective date.

Continued use of the service after an updated version becomes effective constitutes acceptance of the revised terms.